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  1. Trafineo Service GmbH
  2. Billing, Invoicing & Payment

Billing, Invoicing & Payment

  • Whom to contact in case of incorrect/missing reimbursement?
  • When can I expect my first reimbursement?
  • What is the delay for a driver receiving a reimbursement on his/her bank account (starting with the charge event)?
  • What is the payment term of a customer to pay the reimbursement amount?
  • How is the Home Charging Reimbursement Service fee structured and calculated?
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